Support and maintenance for your smart home

Technical support

Even the most impressive home technology solutions occasionally needs tuning up or fixing, which is why our client care team offers round-the-clock technical support and annual smart home health checks.

Existing customers can find everything that they need to report an issue or confirm our rates below; for those interested in taking advantage of our maintenance and support packages, details can be found on the dedicated section (also below).

current customers our support packages

Frequently asked questions

Have a question about what we can do or how we can help make your dream smart home into a reality? Check out our FAQ section, where we've provided answers to many of the queries that prospective clients ask us. 

If you can't find the answer you're looking for, simply click below for details on how to get in contact with us by phone or email.

FAQs contact


At Andrew Lucas, we take pride in the work we do. As we want you to enjoy your smart home issue-free, we offer a number of warranties that guarantee that you can gain maximum enjoyment from your smart home for many years to come.

Our warranties